Privacy Policy私隱政策
How we handle personal data我們如何處理個人資料
Introduction引言
This Privacy Policy explains how Zimrinova Enterprise Limited (the “Company”) collects, uses, stores and protects personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486 of the Laws of Hong Kong) (the “Ordinance”).本私隱政策說明 Zimrinova Enterprise Limited（「本公司」）如何依據《個人資料（私隱）條例》（香港法例第 486 章）（「條例」）收集、使用、儲存及保護個人資料。
This Policy applies to this website and to personal data provided to us through it or in the course of correspondence with us.本政策適用於本網站，以及透過本網站或與本公司通訊時所提供的個人資料。
Personal data we collect我們收集的個人資料
When you contact us through the forms on this website, by email or by other means, we may collect the information you provide voluntarily, including your name, company name, email address, telephone number, enquiry details and technical requirements.當你透過本網站表單、電郵或其他方式與我們聯絡時，我們可能收集你主動提供的資料，包括姓名、公司名稱、電郵地址、電話號碼、查詢內容及技術需求。
The website may also collect non-identifying technical information such as browser type, device type, pages visited and time of access, for the purpose of operating and improving the site.本網站亦可能自動收集非個人識別資料，例如瀏覽器類型、裝置類型、瀏覽頁面及訪問時間，用於網站運作與改善。
Purposes of collection收集目的與用途
We use personal data only for the following purposes:我們僅將個人資料用於以下目的：
- Responding to enquiries and preparing quotations回覆查詢及提供報價
- Providing product, technical and safety information提供產品、技術與安全資料
- Processing and following up orders and deliveries處理及跟進訂單與交付
- Customer service and account relationship management客戶服務與客戶關係管理
- Operating, maintaining and improving this website運作、維護及改善本網站
- Complying with legal and regulatory requirements遵守法律及監管要求
Direct marketing直接促銷
We will not use your personal data for direct marketing without your consent. Should we intend to do so in future, we will obtain your consent beforehand and provide a simple means for you to opt out.我們不會在未取得你同意的情況下，使用你的個人資料作直接促銷。若日後擬作此用途，我們會事先取得你的同意，並提供簡便方式讓你拒絕。
Disclosure and transfer資料的轉移與披露
We do not sell or rent your personal data. We may disclose data to third parties that provide services to us (such as information technology, logistics or mailing service providers) to the extent necessary for the purposes described above, and we require them to keep the data confidential.我們不會出售或出租你的個人資料。我們可能在上文所述目的所需的範圍內，向為我們提供服務的第三方（例如資訊科技、物流或郵件服務供應商）披露資料，並要求其保密。
We may also disclose personal data where required by law, court order or a regulatory authority.如法律、法院命令或監管機構要求，我們亦可能披露個人資料。
Data security資料保安
We adopt reasonable technical and administrative measures to protect personal data against unauthorised or accidental access, processing, erasure, loss or use. No method of transmission over the internet can be guaranteed to be absolutely secure.我們採取合理的技術與管理措施，防止個人資料被未經授權或意外地查閱、處理、刪除、遺失或使用。互聯網傳輸無法保證絕對安全。
Retention保留期限
We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, or for such period as may be required by law, after which it is destroyed or anonymised.我們只會在達成收集目的所需的期間內保留個人資料，或按法律要求的期間保留，其後予以銷毀或匿名化。
Your rights你的權利
Under the Ordinance you have the right to request access to and correction of the personal data we hold about you. Requests may be made to us in writing, and we will respond within the period specified in the Ordinance.根據條例，你有權要求查閱及改正我們持有的你的個人資料。你可以書面方式向我們提出要求，我們會於條例規定的期限內回覆。
We may charge a fee for handling a data access request, not exceeding the cost of processing the request.我們可能就處理查閱資料要求收取費用，金額不高於處理該要求的成本。
Complaints投訴
If you consider that your privacy in personal data has been infringed, you may lodge a complaint with the Office of the Privacy Commissioner for Personal Data (PCPD), or contact us directly.如你認為你的個人資料私隱受到侵害，可向個人資料私隱專員公署投訴，或直接與我們聯絡。
Changes to this Policy政策更新
We may update this Policy from time to time. The updated version will be published on this page together with a revised “last updated” date.我們可能不時更新本政策。更新版本將於本頁發布，並同時更新「最後更新」日期。
Contact us聯絡我們
If you have any questions about this Policy, please email us at sales@zimrinova.com.如對本政策有任何疑問，請電郵 sales@zimrinova.com 與我們聯絡。